Collect, store and update all essential consumer facts in an organized way from business intelligence crew; supervise and monitor records backup, server garage and set precedence for records upload and offload; develop automatic manner, activity functions or strategies for short analysis;
Put together various reviews and monitor marketplace wise (pre and post-paid) activities and behavior, first-class of sales, regional income fashion, churn patron activity & conduct; introduce new evaluation modality, validate with the pinnacle of unit and enforce for this reason to generate best reviews; monitor industry’s present day gives, hobby, utilization fashion, patron retention and advise movement plan
Make certain proactive tracking of the commercial enterprise kpis, product performance and voice of customers. Recognize enterprise objectives, questions and problems, examine the business facts, forming new family members and derivations as important and extracting the most quantity of valid records content material from the multidimensional analyses and acquiring and presenting the business perception with suggestions.
Supervise and monitor sms & vrs broadcast on time together with adm (automatic tool control) as in line with schedule; communicate with applicable parties and replace all interfaces with applicable information; reveal all regular and offer based btl activities and broadcasted transport fame.
Analyze churn clients historic sports and conduct to are expecting ability churn; pick out key problems and spotlight respective stakeholders to take retention tasks; degree accuracy of forecasts and take initiatives to enhance version performance;
Carry out actively in retention procedure by means of ensure guidance and shipping of all churn relevant reports with right inferences. Make certain developing predictive version to screen revenue, recharge, base movement, rotation and product or offer performance.
Perceive and provide a full consumer 360 view, e.G. Consumer lifetime, identifying triggers for state of no activity, measuring the affect of social network on clients’ selections, identifying the maximum profitable customers and worthwhile them or suggesting the following quality offer and many others. Primarily based on various factors like each day revenue, churn price, every day specific subscriptions, number of latest customers and so on.
Make a contribution to statistics mining architectures, modeling standards, reporting, and records evaluation methodologies and make suggestions on statistics mining process;
Required academic qualifications
Required expertise & talents
Strong understanding in oracle/ sq. Server
Sturdy expertise in ms excel and powerpoint
Strong knowledge in reporting & enterprise analysis
Sturdy know-how on industry perception and dynamism
Commercial enterprise communication and presentation skill
Equal as above.
Business/ marketing/business intelligence