বেসরকারি নিয়োগ বিজ্ঞপ্তি ডায়মন্ড ওয়ার্ল্ড -এ ২০০০০ – ৩০০০০ বেতনে ফ্রন্ট ডেস্কের (Front Desk) জন্য এখনি (পুরুষ/ মহিলা) আবশ্যক

ডায়মন্ড ওয়ার্ল্ড -এ ২০০০০ – ৩০০০০ বেতনে ফ্রন্ট ডেস্কের (Front Desk) জন্য এখনি (পুরুষ/ মহিলা) আবশ্যক

Call Center Executive Female/Front Desk Executive
Diamond World Ltd.

Vacancy
(06) Six

Job Context
Job Location: Dhaka (any branch)
Job Description / Responsibility
Setting and meeting performance targets for speed, efficiency, sales and quality

Managing the daily running of the call center
Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues

Maintaining up-to-date knowledge of industry developments and involvement in networks
Monitoring random calls to improve quality, minimise errors and track operative performance

Reviewing the performance of staff, identifying training needs and planning training sessions
Recording statistics, user rates and the performance levels of the center and preparing reports

Handling the most complex customer complaints or enquirers
Organizing staffing, including shift patterns and the number of staff required to meet demand
Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes

Forecasting and analyzing data against budget figures on a weekly and/or monthly basis
Improving performance by raising efficiency of the total Team
Job Nature
Full-time

Educational Requirements
BBA/ MBA from any reputed university
Experience Requirements
2 to 5 year(s)

Job Requirements
Only females are allowed to apply.
The applicants should have experience in the following area(s): Call Centre Supervision/Management, Call Centre Training, Online (web/e-mail) Support, QC (Quality Control) of Customer Service

Smart/Able to work under pressure/Able to lead Team/Sincere
Job Location
Dhaka

Salary Range
Negotiable
Other Benefits
As per company policy.

Apply
Send your CV to hr@diamondworldltd.com

প্রশ্ন থাকলে লিখুন ভাই/ বোন। জবাব দেয়ার সর্বত্তক চেষ্টা থাকবে
 

2 thoughts on “ডায়মন্ড ওয়ার্ল্ড -এ ২০০০০ – ৩০০০০ বেতনে ফ্রন্ট ডেস্কের (Front Desk) জন্য এখনি (পুরুষ/ মহিলা) আবশ্যক”

  1. now I’m doing a job of Baba Rafi (Bashundhara Group). I working at sells side. now I need a better job.
    now, I studied at PRESIDENCY UNIVERSITY 4th Semester Running…

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